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Problem Solving Techniques: Why-Why Analysis

What is Why-Why analysis?

It is a method of identifying the root causes of the problem.

Steps for Why-Why Analysis:

In this method we have to ask 5 question to our self and have to find answer.
Every 1st question’s answer is question for 2nd question.

Step 1: -

Start with main problem which you are facing. Write this question on the top. And collect the received answer in 1st level.

Step 2:-

                For each answer ask again “why this happen/done??” and write answer in 2nd level.

Step 3:-

                Repeat this process for 5th level. And then stop.

Step-4:-

                At the end you will find your root causes. As per below.



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